Shipping + Returns


Shipping

Domestic

All in stock orders will be processed within 1-2 business days, Monday through Friday, excluding holidays. Preorders will be shipped by the estimated delivery date. If there is a delay with your preorder, ALIYA WANEK will notify you via email. If you have ordered an item that becomes unavailable or delayed, ALIYA WANEK will notify you via email. Once the order is processed, the customer will receive a shipment confirmation email with the shipping tracking number. We offer both USPS Priority and UPS Ground for domestic orders. You may select your preference at checkout.

International

All in stock orders will be processed within 1-2 business days, Monday through Friday, excluding holidays. Once the order is processed, the international customer will receive a shipment confirmation email with the shipping tracking number. International customers are responsible for all customs duties and import fees. If a delivery is refused, the customer is still responsible for the original shipping charges, duties, taxes and/or customs charges that are incurred on the package (on both the original and return shipments), and the cost of returning the package to ALIYA WANEK. We offer both USPS Priority International and DHL Express for international orders. You may select your preference at checkout.

Privacy

ALIYA WANEK respects your privacy. Any information collected on this site will be kept confidential and will not be sold, disclosed to third parties or reused without your permission. Customer information will be used for the sole purpose of filling your order.



Returns


If you're not completely satisfied with your purchase, ALIYA WANEK will gladly offer a refund or exchange for any full priced, unworn, and unwashed merchandise. This includes items purchased with the welcome discount. If an item is returned in worn condition, a professional cleaning fee will be charged.

Please note that ALIYA WANEK does not accept exchanges or store credit for any sale items or items subject to promotions. All sale and promotion orders are final sale. If you are unsure of your order, please contact orders@aliyawanek.com to receive assistance prior to completing your purchase.

ALIYA WANEK must be notified of the return or exchange request through our Return Portal within 7 days of delivery. Customers are responsible for all return shipping charges and items must be received.

Returns are processed within 5 business days of receipt and depending on your bank, funds can take between 3 - 5 business days to be returned to your account after the return has been processed.

It is highly recommended to obtain a tracking number for all return packages as ALIYA WANEK is not responsible for any lost or undelivered returns.


Return Portal